Terms of service

1. Acceptance of Terms

By accessing or using the greatclothingstore website (the "Site") and purchasing our thermal mugs and ceramic cups (the "Products"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use the Site or purchase our Products.

2. Eligibility

You must be at least 18 years of age to place an order on our Site. By placing an order, you confirm that you meet this age requirement and have the legal capacity to enter into a binding agreement.

3. Product Information

  • We strive to provide accurate descriptions, images, and specifications for all thermal mugs and ceramic cups listed on the Site. However, we do not warrant that product details are error-free, complete, or up-to-date.
  • Product colors may vary slightly from the images shown due to differences in device displays.
  • We reserve the right to modify product details, discontinue Products, or adjust pricing at any time without prior notice.

4. Orders & Payments

  • When you place an order, you make an offer to purchase the Products listed. We reserve the right to accept or reject your order for any reason, including but not limited to product unavailability, errors in pricing, or suspicious order activity.
  • Payment must be made via the payment methods accepted on the Site at checkout. You authorize us to charge the total order amount (including shipping fees and taxes) to your chosen payment method.
  • We do not store your full payment card details; all payment processing is handled by secure third-party providers.

5. Shipping & Delivery

  • Shipping terms are governed by our separate Shipping Policy, which is incorporated into these Terms.
  • We are not liable for delays in delivery caused by third-party carriers, customs procedures, weather conditions, or other circumstances beyond our control.

6. Returns & Refunds

  • Returns and refunds are subject to our Return Policy, which is available on the Site. Eligible Products must be returned unused, undamaged, and in their original packaging to qualify for a refund or exchange.

7. Intellectual Property

  • All content on the Site, including logos, text, images, and product designs, is the exclusive intellectual property of greatclothingstore. You may not copy, reproduce, distribute, or modify any Site content without our prior written permission.

8. Limitation of Liability

  • To the fullest extent permitted by law, greatclothingstore shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of Products.
  • Our total liability for any claim related to your order shall not exceed the total purchase price of the affected Products.

9. Changes to Terms

We may update these Terms from time to time. The revised Terms will be posted on the Site with an updated "Last Updated" date. Your continued use of the Site or purchase of Products after the changes take effect constitutes your acceptance of the revised Terms.

10. Contact Us

For any questions or concerns regarding these Terms, please contact us:
  • Address: 46 Rue de la Madeleine, Lyon, Métropole de Lyon 76608, France
  • Phone: +33702330012
  • Email: support@greatclothingstore.com